Good morning everyone,

Today I am very proud to share with you a fresh new look for SUU to start off the new year.

This year marks SUU’s twentieth year of delivering peace of mind to the Australian strata community and it is exciting to kick off such a special year with a new brand look that reflects not only our traditions of personalised service and specialised expertise but also our strong focus on the future.

Our twentieth year will be one of renewed capability and positive change as we roll out a series of exciting enhancements to the customer and partner experience we pride ourselves on.

Customer-led digital capabilities will continue to be core to our business, reflecting the reality that convenience and speed of transaction are vital to success in our current and future market. These capabilities will undergo significant upgrades across the coming months.

Empathy and support for strata communities throughout Australia will remain embedded within our business as we carry forward our support to those communities, like Northern Australia, that are most in need of the peace of mind of quality strata insurance solutions.

The backing of IAG, Australia’s largest general insurer, will continue to be a major driver of strength for SUU and provides a one-of-a-kind combination in our market of complete integration of strong, stable underwriting security and steady, visionary corporate ownership. This support not only affords us sustainable financial backing for our business and customers but also enables us to tap into the scale and unique capabilities within IAG.

Most importantly however, our exceptional people remain passionate about being there when it counts for our partners and customers, whether that be in providing fair and prompt claims response, underwriting support or market leading strata insurance coverage.

This year is an exciting year for all the team at SUU!

We thank everyone for their continued support and we look forward to an exciting and strong future working together.

Kind regards,

Simon Ingham
General Manager

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